Contact

What can we help you with?

Health Check is a guide and comparison service. We explain what different blood test markers measure, what a health check contains, what it costs and how the packages differ. Get in touch when you want us to clarify something in a guide, when you have found a factual error, when a price looks out of date or when you are missing a marker or a topic you think should be on the site.

We are also happy to receive questions from journalists, partners and others who want to know how we work with sources, recommendations and content. Please state which page it concerns and link to it, and the answer will come faster.

What can we not help you with?

We do not give medical advice by email and cannot interpret individual results, assess symptoms or recommend treatment. The content on the site is general information and does not replace contact with healthcare. For acute problems, call 1177 or 112.

Nor do we handle orders, booking of sampling times, referrals, payments or results. The tests are sold and delivered by Labkollen, which is responsible for the sampling at an accredited laboratory and for the medical assessment of your result.

Do you have a question about an order or a result?

If your question concerns an order you have already placed, a booked sampling, a missing result or a refund, you should contact labkollen.se directly. They have access to your order and to the results – we do not. If you write to us about such matters we can only refer you onwards, which means it takes longer before you get help.

How we correct factual errors

If you find an error we correct it as soon as we have checked the information against a reliable source, and the page's update date changes at the same time. We always state which external sources a guide is based on. How we choose sources, who is responsible for the content and how we handle our commercial relationship with Labkollen is described in our editorial policy.

How quickly do we reply?

We read all email and normally reply within a couple of working days. During holiday periods it can take longer. We have no telephone support – email is the channel where we can answer properly and point to the right source.